event-ticketing-faqs2019-05-07T02:55:11-04:00
FAQS

Common Questions

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fundraiser. Let us know if you have any other questions.

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online auction software

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Accelevents offers extremely affordable pricing for event ticketing. We charge $1 per ticket plus 1% of the ticket sales amount. All of these fees can be absorbed by your donors, making the service free for your organization.
You can learn more about our pricing here.

Yes, the Accelevents platform allows you to create your own stunning event page. This page can be customized to include your branding, logos, messaging, and more!

Accelevents offers a mobile app built specifically for event check-in. Using the app, you can search by guest name to check them in, or can use our QR scanner to scan a guest’s ticket.

Yes! The Accelevents platform allows event hosts to design custom venues in order to allow their ticket buyers to select specific seats or tables at your event. You can learn more here!

Yes, the Accelevents platform allows event hosts to create as many ticket types as they’d like. These could be free tickets, paid tickets, or donations. In addition, hosts can create ticket blocks, such as tables, ticket bundles, or event sponsorship.

Yes! If you anticipate that your event will sell out, you can create a custom wait list, designating the number of tickets available on the wait list, and releasing tickets to specific guests as they become available. You can learn more about our wait list features here.

Yes, the Accelevents platform includes a full emailing tool. This tool allows event hosts to upload a list of contacts and design custom emails. These emails can be used to promote your event or send updates to your current attendees.

Yes! Our event ticketing platform includes the functionality to create discount codes. This can be done in the Event Registration page of your Manager Console.

Our platform provided full analytics for your event in real-time. By logging into our platform, event hosts can see immediate results in terms of ticket sales, gross revenue, and information on their ticket buyers (Name, email, phone number, custom data points, etc.).

No! As long as guest’s information is submitted during event ticket purchase, they will simply need to login to their account to bid or donate. Those who did not submit their information when purchasing a ticket (or those who had a ticket purchased for them) will enter their information upon entering their first bid or donation.

By default, we collect attendees’ names, phone numbers, and email addresses for you. If you’d like to collect additional information, you are able to create custom questions that ticket purchasers can answer at checkout. The possibilities are endless!

Definitely! If you have an event that occurs often (weekly, monthly, etc.), you can easily set up your event to be recurring. This will allow you to continue ticket sales for each event without creating a new event each time.

Our organizer tool is the perfect feature for event hosts that have multiple events. Using our organizer page, event hosts can display and promote each of their event listings. Learn more about our organizer tool here.

Yes! Using the Accelevents app or Staff page, your event staff can easily sell tickets at the door and collect payment from your guests.

Looking for more answers? Try our help center to learn more!

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