Payment2019-07-10T11:52:57-04:00
FAQS

Common Questions

We are here to help you make you maximize and mobilize your
fundraiser. Let us know if you have any other questions.

menu

30 Questions

online ticketing
ticketing

6 Questions

Document
document

30 Questions

easy credit card payment
online payment

4 Questions

online raffles
raffle

9 Questions

auction software
online auction software

9 Questions

Accelevents takes pride in providing affordable solutions that truly help increase funds collected at your event. For Event Ticketing, we charge $1 per ticket plus 1% of ticket sales.

For our Mobile Fundraising Solutions (auction, raffle, fund a need), we charge $1 per person who participates in your silent auction or raffle, with a $99 activation fee per event. After you have created a free account, you can make your fundraiser live by paying $99. After your event’s conclusion, we will charge your remaining amount based on your number of bidders.  For more information see our pricing page.

Using our integrated payment system, event winners will receive a text message or email with a custom payment link. This link will bring attendees to a secure URL where they can submit payment using their credit card. Alternatively, you can require all bidders to enter their credit card information in to our system (on their own device or through an event volunteer) before placing any bids.
For cash payments, donors can pay event with staff members or volunteers directly.

Users can purchase and submit raffle tickets for your event in three ways:

Via Text

  1. Simply text the event phone number with the word “Raffle” or text the three letter code of any of the raffle items.
  2. User will receive a text message response which provides the online link for raffle ticket purchase.
  3. User will be asked to enter credit card information to purchase tickets. This information will only need to be entered for the first ticket purchase.
  4. Once tickets are purchased, user will receive a text message confirming the number of tickets they have purchased.
  5. To submit tickets, guest text the three letter item code of their desired item,and the number of tickets they wish to submit. Example: ABC2.

Online

  1. Click any of the “Buy Tickets” buttons on the online raffle page.
  2. Guests select the desired number of tickets, and enter their credit card information.This information will only need to be entered for the first ticket purchase.
  3. Once tickets are purchased, user will receive a text message confirming the number of tickets they have purchased.
  4. To submit tickets, guest text the three letter item code of their desired item,and the number of tickets they wish to submit. Example: ABC2.

Find a Staff Member or Volunteer

  1. Guests can also find a staff member or volunteer who can sell them digital raffle tickets.

Stripe is the secure third party vendor that Accelevents uses to allow hosts to accept credit card payments for their fundraiser.  By setting up a personal Stripe account, Hosts can enable credit card payments for their silent auction or raffle. This means their donors and attendees can purchase their tickets or pay for their winning bids directly from their phones using credit card payments. Funds are then transferred into your account in a matter of days once the fundraiser has ended.  For more information on Stripe, visit www.Stripe.com

Looking for more answers? Try our help center to learn more!

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