Accelevents support
Exceptional Support For A Top-Notch Event Experience
With 24/7 live support, we make sure your virtual, hybrid and in-person events go smoothly – from set up to completion.

With 24/7 live support, we make sure your virtual, hybrid and in-person events go smoothly – from set up to completion.
Real Help from a Team of Experts
Hosting an event can be complex and stressful, and you don't have time to waste reading through technical manuals. That's why we have a team of experienced customer success professionals on hand to assist you. They're skilled at identifying potential issues and creating solutions tailored specifically to your event.
The Best Support In The Industry
As a company voted by G2 as "The Highest Quality of Support" and "The Easiest To Do Business With," Accelevents is proud to offer market-leading chat response times and a dedication to your success that is unmatched in the industry.
We offer 24/7 chat and phone support from our friendly customer experience team. They're ready within seconds to answer any questions and provide solutions for your most detailed inquiries.
At Accelevents, we believe in making your onboarding experience as smooth and effortless as possible. That's why we'll provide you with a comprehensive overview of our platform and its features.
We’ll also schedule personalized 1:1 walkthrough meetings to address any specific event needs you may have.
By the time you complete onboarding, you'll be fully equipped and confident in your ability to host a successful event on Accelevents.
Do you need additional support beyond what's included in your plan? Consider inquiring about our advanced support option. Available to all plans, this option is the perfect add-on to enhance your planning process and ensure a successful event.
Feeling overwhelmed with the thought of managing everything on event day? Let our dedicated event support service take the stress off your shoulders. We offer expert assistance for every aspect of your event, including day-of support, speaker help, and tech rehearsal guidance.
Stay up-to-date on the Accelevents platform with our expert-led webinars. Take advantage of our onboarding webinars to get started quickly, or attend the analytics webinar to learn more about this powerful feature.
We also offer weekly webinars for speakers and exhibitors to help them succeed on our platform
Each session includes a Q&A portion to address any lingering questions. Join us for a webinar now and become an expert on the Accelevents platform.
Accelevents is the only enterprise-grade event management platform that is easy to use and customize. Book a demo and we’ll show you all the tools you need to manage your next virtual, hybrid or in-person event.